Postage and Handling

Rubyowl Baby and Toddler Wear

Postage and Handling

Postage: postage is $8 and tracked within Australia.  If however you are buying 1 item and prefer untracked postage of $3 please contact me first and I'll arrange that but please note this will not be tracked and I am not responsible for any items once posted. 

International Postage: International postage is sent untracked to keep costs down. I am not responsible for items once shipped.  If you prefer tracked please email me first for a shipping quote.

Handling: As all items are handmade by myself turnaround time is up to 3 weeks from purchase to shipping.  I endeavour to get your items shipped as quickly as possible so more often then not it is less then 3 weeks.  I will notify you once your item has shipped.

Exchanges:  I will consider an exchange of sizes so long as I am notified within 1 week of your order being received and the items are unwashed and unworn.  Please check the size guide though prior to ordering

Questions:  Please email me with any questions or concerns.  Thank you